Hotel Night Auditor

Job Purpose
To approve invoices, write the day's statistical and accounting report for the management team and prepare the documents required by the morning team
Key Responsibilities
oTo take responsibility for the hotel after the daytime management team has left
oTo manage the till and bill payments as well as closing the day's Front Office transactions
oTo ensure the safety of guests:
he or she takes all urgent decisions (walks, fire procedures, etc.
oTo ensure that guests receive high quality service
Entry Requirements
oNight working
oUnderstanding how to manage priorities
oUse of the Windows environment
oSales ability
coping with the diversity of customers and their needs
usually working alone
handling complaints
oGood relationship skills
o2 years' further education to BTS (Vocational Training Certificate) standard or similar
oBeginner or with basic experience in a customer contact job
oFluency in a second language is an advantage

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